Excellence by Experience We Integrate Healthcare. We Create Solutions.

ICME Healthcare’s market analysis experts utilize a range of assessments to help gain clarity and understanding over the current healthcare market. The assessments include such considerations as supply and demand, population growth, operational trends and benchmarking, and stakeholder interviews. They produce data that feed into ICME Healthcare’s forecasting and planning for a new healthcare facility.

ICME Healthcare also collaborates with the client to gather secondary information, such as statistics and reports, from local sources. Access to this type of information is deemed to be vital to produce reliable outcomes during the early stages of the project.

An essential initial planning stage of a new hospital or healthcare system is the creation of a comprehensive strategic plan. The strategic plan provides the framework for transforming a vision into reality, and defines the strategic direction of an organization.

To build the strategic plan, ICME Healthcare works closely with the client to review the organisation’s mission, vision and direction, create three- and five-year strategic goals and initiatives, and prioritise upcoming organizational challenges and opportunities. The process also includes a thorough market analysis assessment. Here, ICME Healthcare also offers financial advisory through ICME Invest for its clients.

ICME Healthcare coordinates the development of business plans for specific clinical service lines and for new and existing services. Business plans include a market analysis with demand projections, physician requirements, an operational and staffing plan, capital needs with sources and uses of funds, financial performance, cash flow statements and risk analyses.  Here, ICME Healthcare also offers financial advisory through ICME Invest for its clients.

ICME Healthcare supports their clients in tailor-made management solutions for your healthcare facility maintaining the highest international quality levels.

ICME Healthcare performs an analysis of a provider’s current organization and draws upon the latest best practice to inform the development of a governance model. During the process we consider a variety of aspects, including governing structure, the Board of Directors, ethics, accountability, patient-centred care, risk management, audit, and transparency and disclosure.

At ICME Healthcare, we oversee the formulation of a delivery model that is tailored to your organization’s needs, strategic vision, capacity, regulations, and stakeholder interests. Working closely with your team, we can ensure that your delivery model will provide profitable, high quality healthcare.

ICME Healthcare develops reliable financial forecasts using a tailor-made financial model. Unlike many other consultancies, ICME Healthcare’s industry experts understand healthcare companies and are able to account for the special constraints and dependencies under which they operate. We take a comprehensive and collaborative approach to financial planning and include factors such as estimated investment costs, forecasting of revenues, human resource requirements, cash flow projections and potential financial risk factors.

The development of a functional medical concept is key to successful healthcare facility. ICME Healthcare will support you in defining core areas of medical service in your facility and increasing medical standards to reach international excellence levels based on our market analysis and estimated patient volumes.

It is essential that the capacities of individual infrastructure components are harmonized to ensure that operations remain unhindered once they have commenced. ICME Healthcare can help you and your team to effectively right-size your facility, interlinking this process with the development of a cohesive medical concept and a realistic forecast of expected patient volumes based on market research.

As part of the development of the medical concept, ICME Healthcare undertakes a process which involves defining the major infrastructure to insure that projected patient volumes can be catered for and that detailed infrastructure planning has been prepared. It also involves creating layouts, initial departmental and functional relationships, schedules of accommodation and an overview of the staffing profile.

The design review entails a full and comprehensive assessment of each of the design stages, from concept through to the final design. In partnership with the client, ICME Healthcare reviews all of the drawings, schematic designs, schedules of accommodation, and medical equipment plans. The outcome of this review feeds into the finalization of the plans.

This stage is important as it allows us to check that your plans meet international standards and local regulations and requirements and detect any potential issues before they arise. Various factors, such as infection control, hygiene standards, patient, staff and visitor flows, and patient privacy are taken into consideration when undertaking the design review.

At ICME Healthcare the future patients of your facility are our priority. Effective analysis of all operational processes allow us to estimate the manpower needed to run your facility effectively and efficiently.

Medical technology is always evolving and has a direct impact on space occupancy as well as a facility’s clinical operations. Equipment often accounts for around 40% of the total project cost, dependent on the facility’s speciality. As such, professional medical equipment planning is essential to optimise your budget and meet your financial targets.

ICME Healthcare provides the latest best-practice solutions and advice to help you maximize your facility’s medical technology, meet the challenges of a rapidly changing healthcare market, and ensure hospital competitiveness. We cover the full cycle of medical equipment planning from concept to delivery. In addition, we also offer tender and RFP support, procurement management services, and installation and commissioning supervision.

The medical equipment of a hospital often consists of many hundreds of medical devices that need to be constantly monitored and maintained regularly. All of these services are related to costs which may not be able to bypass, but which can be optimized. ICME Healthcare sees CAFM software tools as the most important components to ensure an effective management of medical devices in each biomedical department in a hospital.

Innovative technologies have the power to change healthcare in fundamental ways. E–Health uses information and communication technologies to enable remote consultations, allow save transfer of patient data, integrate care processes, or develop healthcare delivery networks.

The safe use of health technology requires the identification of possible sources of danger or difficulty and taking steps to minimize the likelihood that adverse events will occure. ICME Healthcare will support you in analysing these factors and support you in ensuring quality and patient safety.

ICME Healthcare provides you with the latest and most efficient IT solutions currently on the market, as well as implementing it to improve workflows and patient management.

This stage is important as it allows us at ICME Healthcare to check that your plans meet international standards and local regulations and requirements and detect any potential issues before they arise. Various factors, such as infection control, hygiene standards, patient, staff and visitor flows, and patient privacy are taken into consideration when undertaking the design review.

ICME Healthcare also provides tender management services, managing the entire tendering cycle from the initial preparation of tender documents, through to management of the bidding process until evaluation and award of contract. The result is an independent and impartial selection of the most suitable bidder in a rigorous, fair and honest manner. Our robust procurement policies and procedures ensure high quality and consistency throughout the entire process.

ICME Healthcare’s highly experienced personnel can be placed permanently on site to provide technical solutions and to continuously supervise, monitor and control every aspect of the construction, commissioning and during defect liability works. We can also supervise the implementation of sound facility management and biomedical services, and work with construction managers, resident engineers, biomedical engineers and mechanical inspectors to ensure excellent results for your business.

Our dedicated project management team at ICME Healthcare take responsibility for the successful outcome of the project, acting as an extension of our client’s in-house management team, or as an independent consultant, protecting their interests as if they were our own. Our teams efficiently manage design, procurement, administration, control costs and quality by developing and implementing comprehensive project management and execution plans, specifically tailored to meet the needs and requirements of your project.

Technical commissioning of a medical facility is a critical step to ensure that all elements of the infrastructure, systems and components of the building have been installed correctly and tested. This step also ensures that future operations and maintenance planning are accounted for, reducing the likelihood of any unexpected failures once the facility is up and running.

As part of this service, ICME Healthcare supports the client from the outset of the project to the final handover, establishing a multidisciplinary commissioning team to work with contractors and sub-contractors to ensure that the facility is professionally commissioned. Our experience shows that applying commissioning activities to all phases of the project significantly saves money and time, increases quality, and ensures certifications.

Building Information Modelling (BIM) integrates architectural, engineering, project management and facility management aspects into one assessment. We use BIM to add value to our project planning, extracting data around 7D animation, facilities and resource planning.

ICME Healthcare’s highly experienced BIM team works with the client throughout the project. Using highly detailed BIM models, we can eliminate coordination issues at design stage, improve efficiency during the construction stages, and anticipate maintenance issues once the project is complete and the building is operational.

ICME Healthcares service-line development can help identify standard financial, clinical and market performance measures such as return on investment, service level success, marketing and branding success, and clinical quality success. We can assist you to determine the efficacy and performance of your service lines, which areas require investment, where resources should be allocated for maximum effectiveness, and when it is time to retire a service-line.

ICME Healthcare conducts on-site assessments to review clinical and operational processes. This entails observation and measurement of activities as well as personal interviews with key personnel and stakeholders to identify current values and perceptions among personnel, and practices and challenges in the organisation’s delivery system. From this process, ICME Healthcare is able to identify strengths, weaknesses, opportunities and threats of the service or clinical area and develop an action plan of recommended steps to improve and re-organise current services.

This process encompasses clinical and administrative procedures, individual performance management, talent recruitment and retention, and the development of employees’ skills. ICME Healthcare is able to assist you in all of these areas, as well as help you identify organizational road blocks and developing a more streamlined and efficient structure.

ICME Healthcare is able to find outsourcing solutions for you facility to lower costs and increase workflow efficiency.

ICME Healthcare coordinates with your commissioning and project teams, providers and stakeholders to assist with every aspect of the final handover of the facility and interim period, assisting with such areas as systems integration and commissioning checks, strategy planning, reviewing the commissioning process where required, and preparing policies and procedures documents to hand over to the new contractor.

ICME Healthcare can help you coordinate your clinical and non-clinical audits, drawing upon an extensive network of subject-matter experts to help your healthcare facility establish best practice, measure against criteria, and develop monitoring mechanisms to help sustain and maintain quality. We use the latest best-practice knowledge and state of the art procedures to provide a thorough and comprehensive audit procedure for your healthcare facility.

ICME Healthcare’s strong understanding of all contributing factors that comprise a cutting-edge healthcare facility, along with our European-inspired approach and understanding of regional cultural needs, positions us perfectly to assist your healthcare project from concept to full operation.

We are experts in providing bespoke turnkey solutions and, through our multidisciplinary team and network of connections, can provide knowledge in areas such as architecture, engineering, medical equipment, people and goods flows, international guidelines and best practice, IT infrastructure, support services and project management.

As a trusted partner for turnkey solutions, ICME Healthcare has delivered many such projects across the globe. Long experience in this field means that we have streamlined our approach to healthcare facility development.

ICME Healthcare’s solutions are comprehensive and we lavish particular care on the crucial planning stages to ensure that your new healthcare facility is both at the forefront of international and regional best practice, and is future proofed for future challenges, risks and considerations.

By trusting in ICME Healthcare to deliver your turnkey project, you can rest assured that your proposed facility will be delivered on time, on budget, and meets stakeholder expectations.

Together with our equity fund partners we invest in the following sectors:

• Healthcare projects as hospitals;
• Renewable energy as wind and solar farms;
• Real Estate;
• Infrastructure as roads, highways, pipelines, ports;

All these projects could also be realized as public private partnership (ppp) projects.

In this context the minimum investment amount is 100 million (EUR, USD).

Together with our equity fund partners we invest directly into such projects and assets and invest all equity and no debt.  All the equity is from large public pension funds and the pension funds of insurance companies all over the world. These funds are obtained by their partner banks.

We are looking for long-term investments to provide our pension fund partners with long-dated and conservative returns.  We are happy to get our capital returned over 20 to 40 years. Obviously: the shorter the investment period, the higher the required return.

The absolute key to any investment is to ensure that the return of capital and the payment of interest are secure for the full period of the investment. Therefore the return has to be investment graded.